This page sets out, in plain terms, what Whispr EDU does not do, what risks remain with the school or programme, and the limits that apply to any use of the product. Read it before relying on the product as part of any safeguarding, anti-bullying, or child-protection strategy. Where this page and a signed agreement diverge, the document more favourable to BackPR shall prevail to the maximum extent permitted by applicable law.
Whispr is a way for students and staff to surface what they want to surface. It does not detect events the school is unaware of, intervene in real time, or guarantee that any reported incident will be resolved. Prevention, response, and follow-up remain entirely the school's job.
Whether obligations sit under national child-protection law, school-board policy, Title IX, KCSIE, EU directives, or local equivalents, those obligations stay with the school, the designated safeguarding leads, and the responsible adults. Using Whispr does not discharge them.
Whispr does not act as the school's lawyer, designated safeguarding lead, counsellor, or representative before any authority. Schools must obtain qualified advice from people regulated to provide it.
"Whispr EDU" means the school-facing reporting product available at edu.backpr.com, including the reporter intake forms, classroom links, dashboard, mobile views, supporting trust-centre pages, and any feature reachable through a Whispr EDU workspace. Other BackPR products (including the Whispr Compliance Italy product at whispr.backpr.com) are independent product lines with their own teams, trust materials, and contractual terms.
A report submitted through Whispr is information for the school to act on. The school decides who reads it, how to respond, whether to escalate to police or child-protection services, whether to involve parents, and what record to keep. Whispr neither makes nor enforces those decisions.
Whispr does not surface emergencies to humans automatically. It is not a crisis service. If a report indicates that someone is in immediate danger, school staff and reporters should contact local emergency services and the school's safeguarding leads directly — not rely on the product to do so.
Anonymous reports are anonymous by design. Whispr does not verify the identity, age, role, or truthfulness of any reporter. The school must apply its own judgement when acting on what is reported, including the possibility that a report is incorrect, malicious, mistaken, or attention-seeking.
Bullying, harassment, abuse, self-harm, vandalism, cyber-safety incidents, and other safeguarding events occur in schools regardless of which tools are in use. Whispr does not detect events the reporter chooses not to surface, does not predict incidents before they happen, and does not prevent them. The fact that a school uses Whispr is not, in itself, a defence in any investigation, inspection, civil claim, or regulatory matter.
References on this site or in the product to GDPR, KCSIE, Title IX, child-protection statutes, national education law, anti-bullying frameworks, ANAC, the Garante, the ICO, or any other body are informational only. They are not legal, safeguarding, or clinical advice. Schools must obtain advice from professionals regulated to provide it.
To the maximum extent permitted by applicable law, Whispr is provided without warranties of any kind, whether express, implied, statutory, or otherwise. We disclaim all warranties including merchantability, fitness for a particular purpose, accuracy of any content, non-infringement, uninterrupted availability, and freedom from defects. Use of the product is at the school's own risk.
The school decides who receives reports, who can view evidence, who can reply, and who is on duty outside school hours. Whispr provides the role and access controls; the school determines who occupies them.
How students and parents are told about the reporting channel — through posters, letters, assemblies, the school website, or otherwise — is set by the school. Whispr does not communicate with the wider school community on the school's behalf.
Where local law requires schools to report certain incidents to police, child-protection services, or other authorities, that obligation sits with the school. The product surfaces the information; the school's safeguarding leads decide what to escalate and when.
Whispr stores the content that reporters submit. It does not pre-screen, moderate in real time, or warrant the truth, accuracy, completeness, or appropriateness of any report. Defamatory, false, malicious, or abusive submissions remain the responsibility of the person who submitted them. The school is responsible for handling reports proportionately, including dismissing or disciplining reporters where the school's policies and applicable law permit.
Whispr does not guarantee uninterrupted availability of the product. The product may be unavailable, slow, partially degraded, or temporarily inaccessible during scheduled or unscheduled events. No system, including Whispr, is fully immune from data loss, corruption, or unauthorised access. Schools should plan their safeguarding response paths to include offline and direct human channels in addition to Whispr.
Whispr runs on infrastructure operated by third parties (see Subprocessors). Outages, security incidents, policy changes, jurisdictional decisions, or service discontinuations affecting those providers can affect Whispr. Where a school uses Whispr together with third-party tools (single sign-on, learning management systems, communications platforms, parent portals, classroom devices, or others), the school accepts the risk of those integrations.
Whispr EDU is intended to be deployed by schools, programmes, or other organisations responsible for the children using it. Lawful basis for processing, age-appropriate communication, parental rights, consent management where required, and any specific protections for minors under applicable law (including GDPR Articles concerning children, KCSIE, COPPA where applicable, and analogues elsewhere) are the school's responsibility. Whispr operates as a processor or data handler under the school's instructions; the school is the controller of the relationship with the children involved.
Whispr does not use reporter content, reply content, attachments, or any other school data to train, fine-tune, or evaluate machine-learning models. The product does not apply automated decision-making producing legal or similarly significant effects in the sense of GDPR Article 22 to reporters, staff, or students.
To the maximum extent permitted by applicable law, the school agrees to indemnify, defend, and hold harmless BackPR and the Whispr team from and against any claim, loss, liability, fine, penalty, cost, or expense (including reasonable legal fees) arising out of or related to: (i) the school's use or misuse of the product; (ii) the school's safeguarding response or non-response to any reported event; (iii) the content submitted by reporters through the school's workspace; (iv) breach by the school of these disclaimers, the Terms, the Acceptable Use policy, or the DPA; (v) breach by the school of any law, regulation, or guidance applicable to the school's operations; or (vi) any claim by a parent, guardian, student, employee, regulator, or third party related to a report processed in the school's workspace.
To the maximum extent permitted by applicable law: (i) BackPR is not liable for indirect, incidental, consequential, special, exemplary, or punitive damages, lost profits, lost revenues, lost data, lost goodwill, or loss of business opportunity; (ii) the total cumulative liability of BackPR under or in connection with the product, regardless of the form of claim, is capped at the lesser of (a) the fees actually paid by the school for the product in the twelve months preceding the event giving rise to the claim, or (b) the cap set out in the signed agreement (if any); (iii) where a signed agreement provides a more favourable liability position for BackPR, the signed agreement prevails.
We may update this page at any time. The version in force at the time of any claim, demand, or dispute is the version published at edu.backpr.com/disclaimers/ at that moment. Failure or delay by BackPR to enforce any disclaimer, term, or right does not waive that disclaimer, term, or right.
These disclaimers and any non-contractual obligations arising out of or in connection with them are governed by the laws of the Republic of Italy. The courts competent for the seat of BackPR have exclusive jurisdiction, save for mandatory consumer-protection rules to the extent they would otherwise apply.
If any part of these disclaimers is held invalid, unenforceable, or contrary to mandatory law in any jurisdiction, that part shall be modified to the minimum extent necessary to make it enforceable, and the remainder shall continue in full force and effect.
Reach out at privacy@backpr.com. Operational and product questions go to your usual Whispr contact or sales@backpr.com.